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Bot logger

Bot Logger is your technical and functional observability tool. Use it to:
  • understand bot reasoning,
  • inspect knowledge calls,
  • detect unexpected responses.

Forms

Forms turn conversations into measurable actions. You can use forms to:
  • capture structured information,
  • trigger workflows,
  • enrich CRM records.
A bot without forms is often incomplete.

Responses

The Responses section stores a structured memory of interactions. You can use this data to:
  • analyze performance,
  • export results,
  • connect conversation outcomes to business impact.

Reports and analytics

Reports help you manage performance over time. Do not read isolated numbers. Compare time periods. Cross-check reports with conversation data. Interpret results by channel.